The Imperial Concierge values your privacy and information security. This privacy statement explains what information we collect, how we use and handle that information, and how you may contact us to address any concerns. This policy is part of our Terms of Service, which outline essential details about using our website. If you do not agree to these Terms, you may not use our website.
What Personal Data We Collect and Why
The Imperial Concierge may collect non-personally identifiable data about your visits to our website. We may use Tracking Technologies (explained below) to gather this data and may modify our data collection methods at our discretion.
We may also collect your Personal Information, which refers to any information that could help identify you. This includes, but is not limited to:
- Cookies – Small data files stored in your browser when you visit our website, allowing us to recognize your browsing preferences.
- Contact Information – Details you provide when you contact us for inquiries or services.
Cookies
If you leave a comment on our site, you may opt-in to saving your name, email, and website in cookies for convenience. These cookies last for one year.
If you visit our login page, we set a temporary cookie to check if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we set cookies to save your login information and display preferences. Login cookies last two days, while display preference cookies last for one year. If you select “Remember Me,” your login will persist for two weeks. Logging out removes these cookies.
If you edit or publish an article, an additional cookie is stored in your browser. This cookie contains no personal data and expires after one day.
WHAT INFORMATION DO WE COLLECT?
In order to use certain services we provide on our site, you will need to register with us or fill out a form. When you register or fill out a form, we will gather such information as your name, phone numbers, mailing, and email address. If you make a reservation, we will also ask you for your credit card information to process payment. This information will not be used for any other purpose than processing and/or referencing your reservation and will not be shared with anyone outside of The Imperial Concierge.
WHAT WE DO WITH INFORMATION WE COLLECT
Personal data is collected to facilitate the online booking process as well as to ensure efficient processes each time a client logs on. Information such as name, addresses, phone numbers, email address, and credit card data are stored so that you will not have to re-enter the data again. We do not sell, rent, or disclose any of your personal identifying information to third parties.
SECURITY OF YOUR PERSONAL INFORMATION
We secure your personal information from unauthorized access, use, or disclosure. Your information is secured on computer servers in a controlled, secure environment, protected from any unauthorized access or use. When personal information (such as a credit card number) is transmitted, it is protected through the use of encryption, such as a Secure Socket Layer (SSL) protocol.
CHANGES TO THIS POLICY
Luxury Concierge Service is always improving and updating our website. As a result, our policies will continue to evolve. As we implement new technology and provide new services, we will update our Privacy Policy. We encourage you to refer to this page on an ongoing basis for our most current policy and practices.
CONTACT INFORMATION
The Imperial Concierge welcomes your comments regarding this Statement of Privacy. If you feel that we are not abiding by this policy, contact us immediately via telephone at (747) 297-4857 or via email at info@theimperialconcierge.com.
NOTE: SMS consent is not shared with third parties for marketing purposes.